Tuesday, April 8, 2008

TILT: Big hotels don't get everything right

I'm staying at the Mandalay Bay in Las Vegas this week for business. Two things stand out as horrible design choices on the part of whoever actually architects these things.

First, the elevator lobbies: there's one elevator lobby for 8 elevators that go to a bunch of floors. It's about 3 people wide and has ONE entry. So, there are constantly people lined up to get on and when people get off they can't get out of the one exit. A real mess each and every time there is ANY congestion.

Second, the bathrooms: there are many points to do your business (at least 20, probably more) and many sinks to clean up at. However, there are only TWO (count them: TWO) hand towel dispensers in the whole place. And, tragically, they are located in the two entry ways that are approximately 2 people wide, so to stand there is to block people coming and going; to go there is to push thru people coming and going ... only to find, of course, no paper in them anyway! Finally, you have your hands wet this whole time, so anything you might be carrying while you do your business is now wet as well.

Of course, some things ARE designed well -- such as that you have to go thru the casino to get to ANYTHING. Makes you walk farther, but ... we understand: it's why the hotel room and food isn't as expensive as it might normally be. Then again, some of the food at this hotel IS expensive. Oh well.

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